Refund Policy

Refunds on one-time coaching sessions or multi-session programs are available if requested in writing within 7 days of purchase and before any sessions have been delivered or digital materials accessed.

Fees for sessions that have already taken place, and digital materials that have already been accessed, are non-refundable.

If you purchase a package with multiple sessions and change your mind after some sessions are delivered, you may request a partial refund for any unused sessions if your request is made within 30 days of purchase.

You may cancel monthly packages or subscriptions at any time, effective at the end of your current billing cycle. Access to remaining sessions or materials continues until your plan’s period ends; no partial months are refunded.

Sessions missed without at least 24 hours’ notice are considered delivered and are not eligible for refund or rescheduling, except in cases of emergency (please notify me as soon as possible).

If you believe you have been charged in error or processed a duplicate payment, contact me right away. Verified duplicate or accidental charges will be fully refunded.

Send your refund request by email (see Contact page) with your name, contact, purchase date, and reason. I aim to review and respond within 5 business days.

Approved refunds are issued through Stripe to your original payment method. Refund processing typically takes 5–10 business days, depending on your bank or card provider.

If you have concerns, please contact me first; I am committed to resolving issues promptly and fairly. Initiating a chargeback while a refund request is in progress may delay or prevent resolution.

If you need support or have questions about this policy, please contact me. All details are on the Contact page.